Frequently Asked Questions
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We build bespoke luxury chalets for our customers in the United Kingdom, Scotland, Ireland and Wales. We’ve also previously built homes for customers in Spain. If you live abroad and are interested in booking an in-person or over the phone appointment, please contact us to discuss further.
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We are always on hand to help guide you during your appointment. Whether it’s room sizes, layout options or decor ideas, we will always ensure every detail is considered and help you make the right decisions for your home.
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The first step in planning your dream home is to book an appointment with our Director and Sales Manager. We invite you to our workshop and showroom, where we will guide you through our specification sheet and begin designing your home together. If you are unable to attend an in-person appointment, we can also carry out your appointment over the phone.
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If you are interested and looking to buy a chalet for the future, or you are in the process of buying land or getting planning permission, you can still book an appointment to design your home, get a quote, check out our workshop and have a look around the chalets we are currently building to get some inspiration.
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We do not handle the transport, however we do recommend transport companies and we can organise it all for you. Please note: The payment side of this is strictly between you and the transporting company.
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Our chalets are fully customisable. We offer a wide range of chalet sizes, both for standard size and twin units, along with limitless layout options to ensure your home is built to suit your lifestyle. You can also customise your interior and exterior of your home, including different styles and colours of cladding, a range of furniture options and materials, various worktop choices, as well as doors, flooring and carpet options.
If you also have some of your own decor you’d like us to add into your home, such as your own furniture or accessories, please let us know and we can plan this into your build.
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Once you have attended your design appointment and have a date for your home to be built in our workshop, a standard size chalet takes us just one week to build, and a twin unit takes us two weeks to build.
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We have a dedicated after sales support service for our customers. Our friendly and highly-skilled team is always on hand to help and support you with any questions or concerns you may have, so please don’t hesitate to contact us if anything arises.
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Each chalet we build is completely one of a kind, tailored to our customers’ different lifestyles and budgets. Please contact us if you have any questions about your budget or what we can build for you.
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Choosing to design your own bespoke chalet, rather than buying a standard build, means you can fully customise your home to suit your lifestyle and needs. From choosing the size and layout of your home, to choosing your interior and exterior decor options, every detail is tailored to ensure your home is perfectly suited to you.